AVNI FORGE ESSENTIAL AI V1.0 — PURCHASE, DELIVERY & REFUND TERMS

Effective date: 8 November 2026
Seller: Ersin Avni trading as Avni Forge (ABN 16 861 703 434)
Customer contact: ersin@avniforge.com

1. What the customer is purchasing

Essential AI V1.0 — Self-install digital software package: A$100, one-time. This purchases a perpetual, non-exclusive licence for one legal owner (an individual or registered business), for one website/project controlled by that owner, subject to the accompanying Software Licence Agreement. The total amount shown at checkout is the amount charged; advertised prices include GST if applicable. There is no Avni Forge recurring licence or hosting fee for the self-install product.

The package includes the Essential V1.0 source and configuration files and step-by-step documentation for supported installation methods on WordPress, Shopify, Wix and React/custom HTML websites. The package does not include installation labour, managed hosting, custom development, OpenAI API credits, Upstash Redis, Cloudflare Turnstile, or other third-party services.

Before purchasing

The customer needs a compatible website, the ability to deploy a server-side application on suitable hosting, and its own credentials for the required OpenAI, Redis and Turnstile services. Embedding the widget into a website and deploying its secure AI backend are separate tasks. Different platforms may impose restrictions; customers should read the relevant installation guide and product description before purchasing.

2. Ordering and payment

Choose Individual or Business. Individuals provide their full legal name and email address; no business name is required. Businesses provide the legal business/entity name, contact name and email address; an ABN is optional where applicable. The individual or legal entity becomes the registered licence holder. An email address alone is not a legal holder name. Both purchaser types pay the same A$100 product price. The Single Owner Licence is limited to one website/project controlled by that owner. A unique licence certificate identifies the delivered copy; it is not a download credential and does not make copying impossible.

Customers select the self-install package and review the product description, full payable price, third-party requirements, licence and these terms before payment. Payment is handled by a third-party payment processor. An order is confirmed only when the seller's server has verified successful payment; a redirect to a payment-success page alone is not proof of payment.

A receipt/order confirmation will be provided through the checkout and delivery process. Any taxes required to be stated on a tax invoice will be shown as applicable to the seller's registration status and the transaction.

3. Digital delivery

After successful payment verification, the customer will be offered a secure download of the purchased ZIP and/or sent a private download link to the checkout email address. Delivery is intended to be automated and promptly available after payment; delivery can be delayed by payment checks, email issues or technical outages.

A download link may expire for security reasons. Link expiry does not terminate the perpetual licence. Customers who cannot access their files should contact ersin@avniforge.com with their order reference for reasonable identity/purchase verification and replacement access to the purchased version.

The customer should download and retain a backup of the ZIP and keep all credentials out of source code shared with others.

4. Change-of-mind policy and Australian Consumer Law

Avni Forge does not offer change-of-mind refunds once the digital product has been delivered. This policy does not affect rights under Australian Consumer Law.

The Australian Consumer Law provides consumer guarantees that cannot be excluded. Depending on the circumstances, a customer may be entitled to a repair, replacement, refund, cancellation or other remedy when goods or services fail to meet an applicable guarantee. These rights are not limited to a specified number of days by these terms.

To request assistance with a delivery failure or statutory consumer-guarantee issue, email ersin@avniforge.com with the order number and relevant details. We will assess the request fairly and provide the remedy required by law. We do not make acceptance of an unlawful waiver a condition of a remedy.

5. No included support or upgrades

The A$100 self-install package includes documentation but no complimentary installation, configuration, debugging, maintenance, feature updates or upgrades. That does not remove statutory remedies if the supplied product fails to meet applicable guarantees.

A perpetual licence does not entitle the customer to future editions of the Software or continued access to third-party services without paying those providers.

6. Optional standard website embed — A$50

The optional A$50 standard embed service is separate from the A$100 software purchase. If selected and accepted, the combined price is A$150 (including GST). Its narrow scope is described in the separate Standard Embed Service Terms supplied with these terms.

It covers one straightforward embed into one supported website where the customer's Essential AI backend is already correctly deployed and operational and the customer provides the necessary access and details. It does not include hosting deployment, creating/configuring third-party accounts, repairing an existing website, complex integrations or ongoing support. Work outside that scope requires a separate written quote and the customer's acceptance before additional fees are charged.

7. Customer responsibilities

The customer must provide accurate purchase contact details, use the Software only within its licence, maintain its own third-party accounts and comply with relevant laws concerning AI interactions, data handling, privacy and customer communications. The customer must not send secret keys to Avni Forge via unsecured public channels.

8. Contact and applicable law

Ersin Avni trading as Avni Forge — ABN 16 861 703 434
Email: ersin@avniforge.com
Website: https://avniforge.com

These terms are governed by New South Wales law, subject to all mandatory consumer protections and rights available in the customer's jurisdiction.