AVNI FORGE — OPTIONAL A$50 STANDARD EMBED SERVICE TERMS

Effective date: 8 November 2026
Provider: Ersin Avni trading as Avni Forge (ABN 16 861 703 434)
Contact: ersin@avniforge.com

1. Price and scope

For an additional A$50 one-time fee (including GST), Avni Forge will carry out one standard website embed of a customer's purchased Essential AI V1.0 chatbot on one supported website. The customer's secure Essential AI backend must already be successfully deployed and functional before work begins.

A standard embed means adding the existing supported embed snippet or equivalent documented integration to one compatible WordPress, Shopify, Wix or React/custom HTML website, setting its agreed on-page placement through the supported method, and checking that the embedded chatbot interface loads in the target website under normal supported conditions.

The customer may be an individual or a registered business. The separately purchased embed service does not expand the Single Owner Licence beyond one website/project controlled by its legal owner.

2. Customer prerequisites

The customer must provide the website platform details, the functioning Essential AI backend URL, the approved embed origin and lawful authorised access needed to make the change. The customer is responsible for backing up its site, maintaining third-party accounts and obtaining any required permission from its website provider or site owner.

Where practical, provide delegated/limited access instead of a personal password. Secret provider keys should be configured through the provider's secure facilities and not sent in ordinary email.

3. Exclusions

The A$50 fee does not include deployment or configuration of the backend, setting up or paying for OpenAI/Redis/Turnstile/Vercel, custom plugin or app development, theme redesign, platform migration, debugging pre-existing site defects, custom forms, data migration, appointment booking, advanced AI features, additional websites, training or ongoing support/maintenance.

Where the website or backend is not suitable for a standard embed, Avni Forge will explain the issue before undertaking out-of-scope work. Additional work is optional and requires a separately agreed quotation. The customer will not be charged extra without agreeing to the extra scope and price.

4. Scheduling, access and completion

The customer and Avni Forge will agree on a reasonable time for access and implementation after the customer provides all prerequisites. No fixed completion period is promised unless confirmed in the order or subsequent written agreement. The service is complete when the supported embed is installed on the agreed page/site and its interface has been checked under the agreed conditions, subject to applicable consumer guarantees.

If the standard embed cannot reasonably be performed within the agreed scope, Avni Forge will discuss an alternative or provide the refund or other remedy required by law; any different scope and charges require the customer's consent.

5. Support, consumer guarantees and refunds

The fee is for the one-time service only. It includes no ongoing maintenance, further changes or unrelated technical assistance. This does not exclude applicable Australian Consumer Law guarantees, including due care and skill, fitness for a disclosed purpose where applicable, and provision within a reasonable time where no time is fixed.

No discretionary change-of-mind refund is offered after the agreed service has been performed. This does not affect statutory rights and remedies. For service issues, contact ersin@avniforge.com with the order reference and details.

6. Liability, legal compliance and law

Neither party's statutory rights, remedies or liabilities that cannot be excluded by law are limited by these terms. The customer remains the operator of its chatbot and is responsible for its operation, content and ongoing hosting, except to the extent an issue is attributable to Avni Forge's agreed installation work or other legal responsibility.

These terms are governed by the laws of New South Wales, Australia, subject to mandatory law.

Ersin Avni trading as Avni Forge — ABN 16 861 703 434 — ersin@avniforge.com